Last updated: 17th September 2025

At Nardo Valets, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Nardo Valets (“we”, “our”, “us”) provides professional vehicle valeting and detailing services across Derbyshire and Staffordshire.

Our contact details:
Email: nardovalets@gmail.com
Phone: tel:+447375510391

2. What Information We Collect

When you use our website, we may collect:

  • Contact Form Data: First name, last name, email address, and any other details you choose to provide.

  • Usage Data: Information about how you use our site, collected via Google Analytics 4 (e.g. pages visited, time on site, device/browser type).

We do not collect sensitive personal data (such as health, race, or financial details) through our website.

3. How We Use Your Information

We process your personal data for the following purposes:

  • To respond to enquiries submitted via our contact form.

  • To provide and manage our services.

  • To improve our website performance and user experience through analytics.

  • To comply with legal obligations.

We will only use your personal data when we have a lawful basis to do so, such as consent, contractual necessity, or legitimate interests.

4. Google Analytics

We use Google Analytics 4 (GA4) to understand how visitors use our site.

  • GA4 collects anonymised usage data such as device type, location (region only), and browsing behaviour.

  • Your IP address is anonymised before storage.

  • We do not use GA4 to identify individuals.

You can opt out of Google Analytics tracking by adjusting your browser settings or installing the Google Analytics opt-out browser add-on.

5. Data Sharing

We do not sell, rent, or trade your personal data.
We may share your data only:

  • With service providers who support our business (e.g. website hosting, analytics).

  • Where required by law.

6. Data Storage & Retention

  • Contact form data is stored securely in our email system and only retained for as long as necessary to respond to your enquiry.

  • Analytics data is retained in GA4 in line with Google’s retention policies (default: 14 months).

  • We regularly review and securely delete data that is no longer needed.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data (“right to be forgotten”).

  • Restrict or object to processing.

  • Data portability.

  • Withdraw consent at any time (where applicable).

To exercise your rights, contact us at nardovalets@gmail.com

8. Cookies

Our site may use cookies to enhance your browsing experience and track site performance via GA4.
You can control cookies through your browser settings.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Email: nardovalets@gmail.com
Phone: tel:+447375510391

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.